Frequently Asked Questions

Here are questions and answers to the most common questions people haved asked us about CEVENE CARE CLINIC.

Billing Questions Can you bill me if I'm paying out-of-pocket? What types of payment do you accept? Will my insurance pay for your services? General Clinic Information How can I make an appointment? What are your office hours? What is your address? Why should I come to CEVENE CARE CLINIC? Medical Questions What types of pain management services do you offer? What types of services does your facility offer? Why should I go to an immediate care facility instead of a hospital's E.R.?

Billing Questions Q: Can you bill me if I'm paying out-of-pocket? A: Yes. Q: What types of payment do you accept? A: We accept all forms of payment, including credit cards. Q: Will my insurance pay for your services? A: CEVENE CARE CLINIC works with many major insurance carriers. We offer a free consultation for new patients. That way you can find out if we can help you and your health concerns without creating a financial burden. Before beginning any treatment, we will establish with your insurance carrier the extent of your benefits and will discuss with you in detail the various options. For your convenience, we handle the filing of insurance claims. We expect that you will pay your copay at the time of service, plus any charges not covered by insurance. General Clinic Information Q: How can I make an appointment? A: Simply call CEVENE CARE CLINIC during our regular office hours. Q: What are your office hours? A: CEVENE CARE CLINIC is open Monday - Friday. Our office hours are 8 am - 7 pm on Monday through Thursday and 8 am - 1 pm on Fridays. Q: What is your address? A: CEVENE CARE CLINIC is located at 6451 E. Riverside Blvd., Suite 103, Rockford, IL, 61114. Click here for directions. Q: Why should I come to CEVENE CARE CLINIC? A: Our healthcare professionals offer a wide range of services in treating injury and illness as well as offering programs for the maintenance of good health. Medical Questions Q: What types of pain management services do you offer? A: The Pain Center at Cevene Care Clinic is a multi-specialty clinic offering an interdisciplinary approach for treatment of pain. Services offered include: Pain Consultations Epidural Steroid Injections Selective Nerve Blocks Facet Joint Injections Fluoroscopically Guided Sacroiliac Injections Sympathetic Blocks Celiac Plexus Blocks Discography Radiofrequency Ablation Trigger Point Injections Joint Arthrocentesis Peripheral Nerve Blocks EMG/Nerve Conduction Physical Therapy With. . . In-house x-ray and lab Diagnostic Ultrasound State of the art facility Q: What types of services does your facility offer? A: Cevene Care Clinic offers: Primary Care Immediate Care Pain Management Chiropractic Care Osteopathy Physical Medicine Physical Therapy Evaluation, tests and treatments all in one place X-rays and blood work For further information on the services provided at Cevene Care Clinic, try our Services page. Q: Why should I go to an immediate care facility instead of a hospital's E.R.? A: Imagine that your family member has a true emergency and you visit an emergency room where the staff is challenged with treating non-emergency conditions and can't quickly service your family member . Wouldn't you want emergency care available for your loved one as promptly as possible? Because emergency rooms take patients whose conditions are most serious first, you could have a lengthy wait if your condition is not an emergency. So why not go to an Immediate Care facility where the primary goal is to meet immediate needs. Also, if you have out-of-pocket expenses for immediate care, they will be less than the out-of-pocket expenses for emergency care. Insurance billing is available and payments plans can be set up when necessary. We help patients who are unable to see their primary care physician, do not have one or are visiting the area. Patients requiring continuing treatment will be referred to a physician who can provide follow up care.